Desert of My Real Life











Unless you have been on an island somewhere lately, you probably know that Eunice Kennedy Shriver has been hospitalized for the past few days and died this morning at age 88.  The achievement she is most well-known for, of course, is founding the Special Olympics.  She often cited her sister Rosemary as the inspiration for founding the Special Olympics, a fact that has been mentioned many times in the past few days.  I heard an interesting comment about Rosemary on NPR today.  The reporter said that Rosemary herself lived a very long life but had to be institutionalized for much of it because of her mental retardation.  I think this is actually a false statement. 

By all accounts, Rosemary’s mental retardation was mild.  In fact, there is some dispute as to whether she was mentally retarded at all.  But as an adolescent and young adult, she had violent mood swings and became difficult to control.  Her parents heard about a radical new procedure that could mellow out those mood swings and met the man who performed the procedure.  The man they met was Walter Freeman, whom I have written about before.  He popularized the lobotomy in the United States and performed thousands of them, including one on Howard Dully when Dully was twelve years old.  Dully went on to write the amazing memoir My Lobotomy, revealing that he probably is able to function as well as he does precisely because the procedure was performed when he was so young and his brain was able to recover.  Rosemary Kennedy was not as lucky.  Freeman performed the procedure on her when she was 23 years old and it left her with the mental capacity of an infant, incontinent and unable to speak.  She was institutionalized for the rest of her life.  Rose Kennedy (Rosemary’s mother) is said to have considered Rosemary’s incapacitation via the lobotomy to be the first of the Kennedy tragedies.  So it was Walter Freeman and his revolutionary procedure that caused Rosemary to be institutionalized for most of her life, not her mental retardation.



{July 18, 2009}   New Kindle Developments

I was talking to my dad tonight about the Kindle.  He’s a fan and wants one, but feels as though he doesn’t read enough to justify the expense.  I’ve written about the Kindle before and have said that I have a problem with Amazon’s high pricing of electronic books.  Now Amazon has screwed up in another way and I have mixed feelings about that.

Recently, Amazon removed all traces of the digital versions of two of George Orwell’s classic novels, 1984 and Animal Farm, from their web site so that Kindle users can no longer purchase them.  That action is not controversial.  Amazon’s other actions, however, are controversial.  Amazon also removed all digital traces of the novels from the Kindle devices of users who had purchased the novels.  It turns out that the publisher who sold Amazon the rights to distribute the novels did not actually own the copyrights (in the US) for them.  When Amazon determined that they were illegally selling the digital version of the novel, they stopped selling it.  But they also retroactively removed the digital versions of the novels from those who had purchased it.  People in the blogosphere writing about this issue have conflicting ideas concerning Amazon’s reaction.  Some are outraged while others think Amazon did the right thing.

The difference in these two points of view comes down to values.  Those who think Amazon did the right thing liken this to the police confiscating a stolen car from your driveway.  You never had the right to own the item, whether you purchased it knowing it was stolen or not  Those who think Amazon did the wrong thing believe that the users had purchased the item in what they thought was a legal manner and, therefore, Amazon should have left well enough alone.  In fact, many are making the argument that situations such as this are arguments against digital distribution of content since the ownership of digital content is so ephemeral.  The truth seems to be somewhere in between these two extremes, I think.  There are two reasons that this is not the same as the police confiscating a stolen car.  First, Amazon had a duty to determine that they were selling a legal product.  They failed in this duty and should be held liable in some way for that failure.  Second, once Amazon discovered their error in illegally selling the product, they were less than forthcoming about the remedy.  They did refund the purchase price of the novel but they didn’t clearly explain what had happened and clearly notify those who had purchased the novels that they were being removed.  Instead, Amazon surreptitiously removed the novels from the Kindle devices.  That’s wrong.  On the other hand, Amazon is not the devil in this situation.  They honored the copyright of the novels and, most importantly, they refunded the purchase price.  They tried to do the right thing.

As in so many situations, the real issue here seems to be about Amazon’s lack of forthrightness about the issue once it was discovered.  The cover-up of the crime once again turns out to be worse than the crime itself.  Did we learn nothing from Watergate?



{June 19, 2009}   Travesty of Justice

The Supreme Court yesterday ruled in a case from Alaska that the state does not have to provide physical evidence (which the state still has) to a man who has been in prison for 16 years for the purposes of new DNA testing (which the man has agreed to pay for himself).  Ed Brayton provides an excellent analysis of the case and explains the negative impact of the decision on our justice system.



{May 30, 2009}   Recycling

If you’re anything like me, you probably have a couple of old, unused computers lying around your house gathering dust.  In my house, we had six computers until recently, two very old desktops, two relatively old laptops and two new laptops.  We had accumulated these six computers in just 11 years since we had a fire in 1998 which destroyed most of our belongings, including our computers.  It’s amazing how quickly we accumulate new computers.  A lot of this quick accumulation is the result of planned obsolescence, the idea that computer manufacturers design computers to either fail or not be able to keep up with newer technology in a certain period of time.  And then, of course, there’s the question of what to do with the old computer when we get a new computer.  In fact, the EPA estimates that 30-40 million computers will become surplus each year for the next several years.  The EPA also classifies these surplus computers as “hazardous household waste” so simply dumping the computer into a landfill is dangerous.

When I purchased my newest laptop, I got a form to send in along with my old computer so that it could be recycled.  The problem with this form for me was that I really wanted to recycle the old desktop computers but they are HUGE and I really didn’t want to pay for the shipping even though the recycling itself would be free.  So I decided to check out the options at my local transfer station.  It’s a “transfer station”–not a “landfill”–so I was hopeful that they’d have a solution for me.

It turned out that for $8 each, I could dispose of both of the computers at my local transfer station.  I believe $5 of the $8 was for the monitor.  Apparently, the glass in the CRT of the monitor contains a high amount of lead.   The tower portion of the computer contains mercury, cadmium and fire retardant.  The mouse, keyboard, speakers and so on apparently don’t contain hazardous waste although since they are made of plastic, they still should not end up in a landfill. 

My local transfer station hires a company to take away the hazardous portions of the computer and that’s why we have to pay a fee.  When I placed the monitors and the towers in the appropriate sections of the transfer station, I noticed that there were upwards of 50 other systems there, many of which were far older than mine and which looked like they had been there for a long time.  I live in a really small town and so I do imagine that it would take a while to accumulate the number of systems that would make a trip to the town by the recycling company worthwhile.  Since we’re a small town, our transfer station is completely out in the open, with no building covering any of the materials dropped off there (which raises a whole other issue of what happens when paper gets wet and the fact that we pay by weight to have it taken away).   So I did wonder what the environmental impact of having those computers systems sit out in the weather for all these years might be.  But at least they won’t end up in a landfill.



{May 23, 2009}   Security Theater

Nothing captures the public’s attention like a named killer.  Jack the Ripper.  The Boston Strangler.  Son of Sam.  Zodiac.  The Night Stalker.  The Green River Killer.   Last month, a new name was added to this list: The Craigslist Killer.  It turns out that Philip Markoff, the medical student who was arrested (and who has pled not guilty) for the murder of Julissa Brisman in Boston, is not the first killer dubbed “The Craigslist Killer.”  In fact, quite a few murderers who met their victims via the popular classified advertising site have been dubbed “The Craigslist Killer.”  What’s interesting about this latest murder, however, is the response from the administrators of Craigslist.

Police claim Markoff had attacked several other women in the days leading up to his alleged murder of Brisman.  He apparently found his victims on Craigslist in the “Erotic Services” section of the online advertising site (although it isn’t clear that all of them were found in that section–I’m making an assumption based on Craigslist’s response to the murder).  An earlier victim, for example, had advertised as an exotic dancer.  Brisman advertised her services as a masseuse.  When Brisman was shot, Markoff was allegedly attempting to restrain her, presumably in as a prelude to robbing her, as he had his earlier victims.  By all accounts, Markoff is an unlikely suspect, a Boston University medical school student with no criminal record and no history of legal problems.

In the wake of this murder and series of crimes against women, several attornies general have called on Craigslist to do something to prevent future use of the web site by predators.  Craigslist has responded.  They will remove the section called “Erotic Services” and replace it with an “Adult Services” section that will be “monitored” by Craigslist employees.  Any sexually suggestive advertisements will expire after seven days.  This response appears to have satisfied the attornies general for now but to me, this is an example of what Bruce Schneier has called “security theater,” an action which is about making us feel safer without any real consequence to actual safety.

To see what I mean by this, think about the Brisman case.  She was advertising her services as a masseuse.  I’m not sure whether her advertisement was under “Erotic Services” but let’s assume it was.  I’m also not sure whether her advertisement was sexually suggestive but again, let’s assume it was.  So if someone were to write the exact advertisement that she had used today, Craigslist employees would review it and presumably decide it was one of the ads that needs to expire in seven days.  In those seven days, many Markoff clones would review that ad and presumably call for those services.  Is the woman now any safer than Brisman was?  And after the ad expires, the woman will now write a new ad.  Does the fact that her ad expired in seven days make her any safer?  And what is more likely to happen is that the woman advertising masseuse services will NOT write a sexually suggestive ad (because she know that it will expire in seven days) and will therefore, NOT have her ad expire in seven days.  Is she any safer than Brisman was?

It is completely unclear to me how a Craigslist employee reviewing “Adult Services” advertisements could have saved Julissa Brisman.  So perhaps what we should be calling for is the complete elimination of both “Erotic Services” and “Adult Services” advertisements.  Brisman was advertising as a masseuse.  Do we want to go so far as to claim that ALL massages have an underlying erotic dimension and that they therefore should ALL  be banned from advertisement?  Why don’t we ban those advertisements from all newspapers, both in print and online, then?  In fact, there have been many murders in which the murderer and victim met through newspaper classified ads (just google “lonely hearts killers” to get a sense) and yet those advertisements have not been banned.  Maybe they should be.  But then we should also ban all advertisements for masseuse services from the Yellow Pages, right?  In fact, maybe we should ban massages altogether. 

The response by Craigslist to the fact that an alleged murderer met his victim via their web site is all about theater, about making us feel safer rather than really making us safer.  In actuality, nothing could have stopped Markoff from robbing someone and in those robberies, someone who resisted him was likely to get injured and perhaps even killed.  Why do we need to kid ourselves otherwise?



{December 27, 2008}   FaceBook: A Hotel California?

Robin forwarded an article called How Sticky Is Membership on FaceBook?  Just Try Breaking Free from the New York Times.  Of course, because I’m completely addicted to FaceBook, my first thought was “Why would anyone ever want to leave?”  But I can see that there may be reasons that someone might want to leave.  And even if you don’t want to leave, FaceBook’s approach to member information might raise some privacy concerns.

According to the New York Times article, members who want to leave FaceBook find it difficult to do so because FaceBook retains information on their servers after a member deactivates her account.  As one disgruntled member says, “You can check out any time you like but you can never leave.”  FaceBook’s executives say that they retain this information in order to make it easy for a member to reactivate her account.  That is, because the information doesn’t disappear when an account is deactivated, if the account is then reactivated, the information is available for the reactivated account.  This is obviously a problematic answer to member concerns about information retention.  If I decide to deactivate my account, I want my information to be removed from FaceBook’s servers.  In response to the ensuing uproar, FaceBook’s executives provided another process for removing information from a deactivated account.  The member must delete each piece of information and then once all the information has been manually deleted, the account can be deactivated.  Clearly, this is a tedious process that has done little to stem the tide of criticism about FaceBook’s practices.

From a technical standpoint, it should be easy to provide a one-step process for deleting all of the information in an account and then deleting the account itself.  So when I first read about the tedious process required for deleting the information associated with an account, I thought perhaps the technical folks at FaceBook had simply been overwhelmed by the success of the site and had not had time and resources to build in as much user-friendliness as the members demanded.  After all, FaceBook was created as a hobby project by Harvard student Mark Zuckerberg in 2004 and as of October, 2008, there were more than 140 million active members worldwide.  That kind of growth is bound to result in some pain so I figured the lack of easy account deactivation was simply part of that growing pain.

But then I read this excellent post by Steven Mansour.  Mansour points out that we voluntarily give our personal information to FaceBook which can then sell that information to the highest bidder.  Perhaps this lucrative side business is the real reason that FaceBook doesn’t want to make it easy for users to delete their accounts.  This particular privacy issue has been a concern for me for a long time.  For example, I am one of the few people I know who has no rewards cards–the kind of cards that you get from grocery stores and book stores where you provide your personal information in return for savings on items that you buy.  I have not found that the savings on my purchases has been worth the price of making my private information available to these large corporations.  It had not occurred to me that FaceBook might be engaged in the same kind of information harvesting as Hannaford Brothers and Borders Books and Music.  But I guess I was just being naive.  And the sad thing is that knowing that FaceBook might be engaging in this behavior has not convinced me to leave FaceBook.  In return for my information, I get easy-to-use tools that help me keep up with my friends’ lives.  I guess everyone has her price.



{September 13, 2008}   Digital Rights Management

Back in the late 1980’s, I worked as a volunteer on a running race. Because I had a background in computer science, one of my tasks was to set up a database of all the race entrants and then to enter their finishing positions after the race so that we could publish the results in the local paper. A friend of mine had an Apple II computer with a database management program on it. I think the database program was AppleWorks. In any case, the database management program had a primitive copy protection mechanism, a scheme for ensuring that users of the software did not give copies of it to their friends. Each time I started the program, I had to answer a question from the user manual. The question might be something like: On page 37 of the manual, what is the fourth word in the third paragraph? This was in the days before copy machines were widely available so the thinking was that the software would not be very useful if you didn’t also have a copy of the user manual. It was a very primitive way of trying to prevent users from giving the software to all of their friends, of trying to protect what the software developers felt was their right to limit the copying of their software. Of course, this mechanism would not work today since it’s extremely easy to copy user manuals. But even back then, the critique of this protection mechanism was that it was easy to circumvent if you were determined to do so but it was simply an inconvenience for legitimate users. What if you lost your user manual, for example?

Since that time, digital rights management has come of age. DRM is a hot topic with owners of digital content claiming that their rights cover all sorts of things, allowing them to do all sorts of things to our computers without our consent. And yet, it is virtually impossible to use technology to prevent the copying of software and other digital content. So DRM is typically criticized for not actually protecting against illegitimate copying while making the lives of legitimate users very difficult. A number of stories about DRM have been in the news recently.

What is digital rights management? According to Wikipedia, it is a generic term that refers to any scheme that a hardware manufacturer or copyright holder implements to prevent illegimate use of their hardware or copyrighted materials. In 1998, the United States passed the Digital Millenium Copyright Act (DMCA) which among other things, made the circumvention of any digital right management mechanism a crime. In other words, if a company used the DRM mechanism that I described above (asking users to answer questions from a user manual), then copying the manual and giving it to a friend would violate the DMCA. But the situation for users of digital content is even more dire than that. DRM mechanisms today are wide-ranging, claiming all kinds of rights for the owners of digital copyrights, at the expense of your right to control what happens on your own computer.

I have been thinking about the DMCA since its passage because of its immediate impact on the research of computer scientists. Soon after the passage of the DMCA, the Secure Digital Music Initiative (SDMI) ran a contest that challenged researchers to break their latest digital watermarking scheme. Edward Felten, a computer scientist at Princeton, chose not to sign any of the confidentiality agreements that would qualify him for the monetary prize of the contest. Within three weeks, he and his team had broken the watermarking scheme and wrote a scientific paper that described the techniques they used. When the SDMI and the Recording Industry Association of America (RIAA) found out that the team was planning to present this paper at a conference, they threatened to sue, citing violation of the DMCA, specifically the portion of the act that makes it illegal to circumvent DRM schemes (of which the digital watermarking scheme was one). Felten withdrew the paper but also sued the SDMI and the RIAA and sought a ruling that presenting the original paper should actually have been allowed. Because Felten had not actually been sued and therefore had not been harmed, his case against the SDMI and the RIAA was dismissed on the grounds that he lacked standing to sue. Since then, the Justice Department has said that any threatened legal action against researchers such as Felten under the DMCA is invalid. But this judgment has not yet been tested in a court of law. And in the meantime, content providers have gotten bolder in their uses of DRM technologies.

In early 2007, Sony BMG Music Entertainment agreed to settle with the Federal Trade Commission after it was discovered that music CDs from the company contained software that was secretly installed on any computer on which the CDs were played. This software “limited the devices on which the music could be played, restricted the number of copies that could be made, and contained technology that monitored their listening habits to send them marketing messages.” Because the software gave access to users’ computers to Sony BMG, it also opened up holes on those computers to any intruder who knew about them. In addition, the software, once discovered, was unreasonably difficult to remove. The Federal Trade Commission said that this secret installation of software violated federal law. The settlement was a financial and public relations disaster for Sony BMG and should have put that kind of DRM technology out of business forever.

But the long-awaited release of Will Wright’s new game, Spore, from Electronic Arts earlier this month shows that DRM is alive and kicking. The reviews on Amazon are overwhelmingly negative due to the existence of SecuROM, a particularly nasty implementation of DRM. This software was developed by Sony DADC, does not announce that it is installing itself, limits the user to 3 installations of the game (even if it has been uninstalled), and is very difficult to uninstall, even if the game is uninstalled. It remains to be seen what kinds of security risks are opened up on the computers that have SecuROM on them. The biggest complaint seems to be about the limit of three installations because of how strict this limit is. Apparently, changes in hardware make the software believe that a new installation has occurred. So if a user upgrades her video card, she may use up one of her Spore installations. This software sounds very similar to the software that Sony BMG got slapped down for using so I can only imagine what is going to happen as these thousands of disgruntled gamers make their dissatisfaction known. Of course, the developers of Spore claim they are just trying to stop piracy. The problem with this argument is that the DRM scheme was broken before the game was released so anyone intent on pirating the game will be able to do so. Only legitimate users of the game will be harmed by SecuROM.

Legitimate users of Yahoo Music recently learned the lesson that purchasing DRM-protected content is actually like renting, rather than purchasing, that content. Yahoo Music Store will close its virtual doors at the end of this month. If you are one of the unlucky legitimate customers who bought your music through this store, you will no longer have access to your music because of Yahoo’s DRM scheme. When the store closes, the DRM license key servers will shut down. If you can’t get a DRM license key, you can no longer listen to music that you legitimately purchased. Meanwhile, those who pirated that same music will continue to enjoy what they pirated.

Content providers need to stop creating roadblocks for their legitimate users. These roadblocks do nothing to protect content.



In yet another step toward hyperreality, it has been revealed that the opening ceremonies at the Beijing Olympics were (partially) faked. If you watched the spectacle on television, you were probably amazed by the fireworks display. There was indeed a fireworks display during the ceremony but you weren’t watching it. Instead you were watching an animation of a fireworks display that took nearly a year to create. Apparently, the creator of the animation even added a little “camera shake” to the animation to enhance the impression of watching a real recording of what was happening in the stadium that night. The official explanation from Beijing about why this little deceit was necessary is that it was too dangerous to film the real fireworks display from a helicopter. Since when is that an acceptable justification for journalistic deception?

Some of the stories about the incident actually muddy the facts of the deception, saying that the controversy occurred because some portions of the show were “pre-recorded.” This statement implies that the deception involves “live” performance vs. “pre-recorded” performance. But actually, this particular deception is about something that never happened. What we television viewers saw was something that never happened. It was an animation that was created on a computer. As a viewer, I never thought I was watching something live. The opening ceremonies started at 8am EST on August 8 and were not broadcast on NBC until 7:30pm EST on August 8. So the whole ceremony was “pre-recorded.”

Although the animation was not created by NBC, they did show it without disclosing that it was not what was actually happening in the stadium. In fact, Matt Lauer said during the ceremony, “This is actually almost animation. A footstep a second, 29 in all, to signify the 29 Olympiads.” Bob Costas responded, “We said earlier that aspects of this Opening Ceremony are almost like cinema in real time. Well this is quite literally cinematic.” Does that sound like they were coming clean about this portion of the ceremony being an actual animation? Why were they being so coy?

Clearly, this is not the first time that images have been manipulated for dramatic effect. The most famous example of such manipulation is probably the OJ Simpson Time Magazine cover showing his mug shot after his arrest for the murder of Nicole Brown Simpson and Ron Goldman. His skin on the cover was darkened to make him appear more menacing. And there are examples of manipulation all the way back to the beginnings of photography. The oldest example I could find was from the 1860s when Abraham Lincoln’s head was superimposed on the body of John Calhoun. So this is certainly nothing new. But the ease with which such manipulation can be accomplished now that digital is everywhere should give us all pause before we believe what we see in a photo or even in a video. Luckily, there is also a growing field called digital forensics, pioneered by Hany Farid, a faculty member in the very same Dartmouth College Computer Science Department where I got my undergraduate degree. He and his team are developing tools and techniques to allow us to discover manipulation of photos and videos. I think their work is increasingly necessary.



{August 3, 2008}   A Lipshitz by Any Other Name

Here is one of the most amazing stories about an unthinking reliance on technology that I’ve heard in a long time.  Verizon does not allow the setting up of accounts that have profanity in the name of the account.  This might sound reasonable on its face since you can imagine a young English major deciding it would be cool to have their email address set up to be fuckuahl@verizon.net as an homage to her favorite faculty member at PSU (although I’m not sure why anyone would really care if that was indeed someone’s email address but apparently, Verizon does care and I suppose that is their right).  So the problem is not that someone at Verizon thought it would be good to have automated checks for such things.  The problem arises when there is an unthinking application of the rule so that legitimate requests are denied.

And that’s exactly what happened to Dr. Herman Lipshitz when he tried to set up an Internet account with Verizon.  He was told that because his name contains the word shit, he could not use it as his username for the account.  Like any good customer with a legitimate complaint, he asked to speak to a supervisor.  When the supervisor insisted that the rule must stand (and that perhaps the good doctor should misspell his name in order to get around the rule), Dr. Lipshitz called the billing department and spoke to another supervisor.  That supervisor said that the only person who could deal with it was someone in Tampa who would have to call India to have the computer code changed to allow an exception for this account.  The person from Tampa would call him back.  No one called but eventually, Dr. Lipshitz received a letter telling him that his name could not be used for his email account because it violates Verizon’s policy for allowable usernames.  So Dr. Lipshitz called the Philadelphia Inquirer and after Daniel Rubin published an article about the incident, Verizon relented, saying, “As a general rule (since 2005) Verizon doesn’t allow questionable language in e-mail addresses, but we can, and do, make exceptions based on reasonable requests.”  Dr. Lipshitz points out that he gets phone service from Verizon, is listed as Lipshitz in Verizon’s phone book and, perhaps most importantly, Verizon regularly cashes his checks with the name Lipshitz prominantly displayed on them.

About 15 years ago, I purchased something at a grocery store.  The total came to $2.37.  I gave the cashier $5.37 but she had already put $5.00 into the cash register which told her the change should be $2.63.  Despite five minutes of arguing, I could not convince her that it would be ok to take my $5.37 and give me $3.00 in change.  Until now, that had been my best story of an overreliance on technology.  That has now changed.



{May 31, 2008}   Back on the Wii Remote

I finally played with the Wii again today after staying away from it since my unfortunate encounter with a post (which you can read about here). My hand still isn’t back to normal–it was a deep bruise! I was a little nervous about playing but I ended up playing for about an hour and a half. The interesting thing is that after being away from it for almost 3 weeks, I gained in my skill level. My Wii fitness age today was 29 and I’m getting closer to being a pro in tennis. I’m already a pro in bowling and I got a score of 213 (my record is 214) in the only game I bowled. I’m back, baby! But you can bet I moved the coffee table far out of the way! I’m also cultivating a minimalist approach in which I don’t really use my entire body as I play. Instead, I just try to flick my wrist a little bit, especially in tennis. It seems to be working pretty well.



et cetera